Shipping Policy
Where does Autobox deliver?
Autobox delivers all over Australia & Internationally.
When are orders dispatched?
All in stock orders are dispatched on the same day when ordered and settled before 12pm. Those after 12pm will be dispatched within 24 hours of payment receipt.
If an order is placed on the weekend or public holiday, please note dispatch will usually be the next working day. For tracking, please allow up to 12 hours for tracking details to be uploaded.
Shipping Details?
When a payment has been processed a confirmation email is sent.
Once goods have been dispatched an email will be sent to the recipiant with tracking details.
Free shipping?
Free shipping over $100 is included with most items that are under 100cm in length and are not bulky or heavy.
Express Shipping?
Express Post is an additional cost option: Australia Post Express Post with Tracking
For an estimate of delivery timeframes please see link below for items with Express Post :
https://auspost.com.au/parcels-mail/standard-delivery-timetables
Delivery Costs?
We provide a shipping calculator for instant pricing to most locations Australia-wide. Some remote areas may incur additional shipping charges. Please contact us for confimation of shipping costs if you are in a remote area.
Delivery Times?
Delivery is between 2-5 business days for metro areas and up to 10 business for more remote locations.
Shipping Methods:
Items with Free Delivery: These will be sent by Australia Post with tracking for domestic Australia only. PO Box delivery is OK for items under 100cm in length and not heavy or bulky goods.
For an estimate of delivery timeframes please see link below for items with Free Delivery:
https://auspost.com.au/parcels-mail/standard-delivery-timetables
 |
The best way to track and manage your deliveries is with the Australia Post mobile app. Get the AusPost app |
Bulky items such as Seats and Bike Racks will be sent with other logistics companies and tracking. No PO Box delivery. Someone must be present to sign for the goods, so often a work or business address is better.
International : EMS International Courier. We cannot control your country charging Import of other taxes such as VAT, GST. Please be aware you may have to pay these taxes when importing goods into your country.
If you would like an estimate of delivery timeframes please see link below for items with EMS International Courier :
https://auspost.com.au/parcels-mail/standard-delivery-timetables